AI customer service
Let AI Handle the Repetitive Questions, So Your Team Doesn't Have To
ThinkChat answers common questions instantly and brings in your team only for the conversations that need a person.
How it works
- Customer asks a question
- AI answers from your Q&A first, then your documents
- If it doesn’t know, it says so rather than guessing
- Your team takes over whenever a person is needed
Why ThinkChat
Every conversation is kept in Reports → Conversation Ledger, so you can always see what was asked and answered.
See it running in a miniature ThinkChat.
Watch the demo →